Arlington, VA

Privacy Policy

Last updated: 10 September

At Iron & Ivy ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Data") in the following ways:

A. Information You Provide directly to Us

  • Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms, subscribe to a newsletter, or request a service/quote.
  • Account Information: Username, password, and preferences if you register an account on our Site.
  • Transaction Data: Payment details and billing addresses if you purchase products or services through Iron & Ivy. (Note: Payment processing is handled securely by third-party processors).

B. Information Collected Automatically

When you visit our Site, certain technical data is automatically logged by our servers and analytics tools:

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click paths.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to optimize performance and personalize your experience.

2. How We Use Your Information

We use the collected information for various legitimate business purposes, including:

  • To provide, operate, and maintain the Iron & Ivy website and services.
  • To process transactions and fulfill orders.
  • To respond to your comments, questions, customer service requests, and send administrative updates.
  • To send marketing communications, newsletters, and promotional materials (you can opt-out at any time).
  • To analyze usage patterns, monitor site security, and prevent fraudulent activity.
  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: We share data with trusted third-party vendors who assist us in operating our site (e.g., hosting providers, payment processors, email marketing services, analytics providers like Google Analytics).
  • Business Transfers: If Iron & Ivy is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes (e.g., court orders or subpoenas).

4. Cookies and Web Technologies

You can control and manage cookies through your browser settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our Site.

5. Data Retention and Security

  • Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
  • Security: We employ commercial-grade technical and organizational security measures (such as SSL encryption) to protect your personal information. However, no internet transmission or electronic storage method is 100% secure.

6. Your Data Rights

Depending on your jurisdiction (e.g., EU/EEA under GDPR or California under CCPA/CPRA), you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
  • Right to Restrict or Object: Limit or object to how we process your data.
  • Right to Withdraw Consent: Withdraw consent at any time for marketing communications.

To exercise any of these rights, please contact us at {your-email@ironandivy.com}.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by Iron & Ivy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 16 (or 13, depending on local jurisdiction). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us so we can immediately delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.